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Ready for Anything: Recapping the Service AI Strategy Bootcamp

by Darrenlux23dWoldVent | May 8, 2025 | Aquant

This week, Aquant hosted its first-ever Service AI Strategy Bootcamp, a no-nonsense, strategy-packed event for service leaders who are done waiting and ready to act. With the pressure on to modernize faster, reduce costs, and solve the talent crisis, the event...

The Next Frontier of AI: AI That Works Without a Signal

by Darrenlux23dWoldVent | May 2, 2025 | Aquant

We’re used to thinking of AI as something that lives in the cloud. It’s always-on, always-connected, and always-reliant on internet access. But what happens when that connection drops? For most AI systems today, the answer is simple: they stop working. That’s a...

How Waters and Aquant Are Transforming Service, One Technician at a Time

by Darrenlux23dWoldVent | Apr 28, 2025 | Aquant

AI isn’t about replacing people, it’s about meeting them where they are. That was the core message behind a lively session featuring Edwin Pahk, VP of Customer Success at Aquant, and Sara Smith, Service AI Program Owner at Waters Corporation. In a conversation filled...

Aquant Releases New Features to Address the Unique Demands of Field Work

by Darrenlux23dWoldVent | Apr 22, 2025 | Aquant

Offline Mode and Call Assist features turn Aquant into the always-on, always-ready partner for service teams in the field Aquant today announced two new features: Offline Mode and Call Assist, helping service teams meet the real-world demands of field work with...

Aquant Named to CRM Magazine’s 2025 CRM Top 100 List for Driving Agentic AI Innovation in Service

by Darrenlux23dWoldVent | Apr 17, 2025 | Aquant

Aquant has been named to Destination CRM’s 2025 Top 100 CRM Companies list, recognizing the most innovative companies transforming how organizations engage with customers and drive outcomes. This year’s list spotlights pioneers in agentic AI, the underlying...
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