Prior to COVID, Silverstein wanted to reduce the logistical headaches, and operating costs

associated with provisioning physical cards to their tenants across their office portfolio. The

advent of COVID only accelerated the need for a digital, seamless solution since it became a

priority that they limit the number of touchpoints to ensure a more safe, sterile environment for


The problem is, access control systems, which are responsible for allowing tenants to move in

and out of spaces, are highly disparate with no centralized management across multiple

locations. Also, current mobile access solutions are expensive and an impediment to

approaching a portfolio at a holistic level. Silverstein tried Bluetooth and found it lacking in user

experience due to accuracy and latency issues. When they tried QR codes, they realized the

solution required installing additional readers, so it became a capital-intensive process.

SwiftConnect was working with Apple and HID to deliver access credentials via Apple Wallet by

the time Silverstein initially engaged SwiftConnect. This sparked the perfect opportunity for

Silverstein to partner with Apple and HID to become the first Owner in the world to replace

plastic employee ID badges with digital cards – powered by SwiftConnect.


SwiftConnect AccessCloud:

Digital Identity for the Physical World

SwiftConnect is an information transfer network that links access

control systems (ACS) and other proptech solutions to streamline

credentialing for building owners and companies. In addition to

streamlining access management for entire property portfolios and

global company offices – SwiftConnect links its customers to the

Apple Wallet and Android NFC virtual badge – a first in the industry.

Silverstein realized that with SwiftConnect’s ability to manage and

place credentials portfolio wide, coupled with a NFC credential

provided by HID, they could start sharing all of their amenities in each building across their

entire tenant base. Now, Silverstein’s employee badges in Apple Wallet allow users to easily

access its office buildings, tenant floors, fitness centers and amenity spaces using their iPhone

or Apple Watch.


Starting at the 7 World Trade Center, the company plans to offer the service to its 50,000 offices

users in New York, Philadelphia, and Los Angeles.