by | Dec 26, 2023 | Aquant
As we approach the end of 2023, it’s a great time to think about what we learned and accomplished this year. This year has been remarkable for many organizations, including Aquant, marked by challenges, breakthrough innovations, and transformative changes. We’ve...
by | Dec 26, 2023 | Aquant
Aquant, a generative AI vendor purpose-built for service, has been recognized as a “Challenger” by CB Insights, a renowned market intelligence firm, in its ESP (Execution, Strength, and Positioning) matrix for Agent Support Tools. This recognition underscores Aquant’s...
by | Oct 23, 2023 | Aquant
Creator of Generative AI tool “Service Co-Pilot” identified as best in class in the North American service intelligence industry Aquant, an enterprise AI software vendor providing customer service solutions for manufacturers and servicers of complex equipment, has...
by | Oct 11, 2023 | Aquant
Generative AI is one of the most groundbreaking technologies in recent years, fueling innovations in every field from manufacturing to service. It’s also one of the fastest-evolving technologies. Here’s a primer on the AI concepts you need to understand in the context...
by | Aug 8, 2023 | Aquant
As AI technology becomes more widely available, tech-savvy service leaders are utilizing AI as part of their day-to-day processes. It can automate tasks such as reporting and help with more complex issues such as making proactive recommendations to help avert service...
by | Jul 6, 2023 | Aquant
AI can improve productivity and customer experience through predictive tools and automation. But as leaders plan to increase AI use across every part of the organization, it’s essential to understand the different types of AI and how to choose the right tools to help...